Assistant Shop Manager
Location: Dawlish
Salary: £24,969 per annum pro rata
Hours: 21 per week
Contract: Permanent
Ready for a retail role that actually means something?
Step into Dawlish’s welcoming charity shop as our new Assistant Manager and turn your passion for retail into real world impact. This isn’t just about hitting targets. It’s about leading a vibrant shop, inspiring a dedicated team, and helping every sale change lives locally, across the UK, and beyond. If you’re energetic, people focussed, and ready to make a difference every single day, this could be the opportunity you’ve been waiting for.
"I'm not delivering to a profit target to enhance someone's personal wealth. I'm making a real, visible contribution to supporting the work of my chosen charity" - Joanne, Regional Retail Manager
What does the role of an Assistant Shop Manager involve?
- This is retail with real purpose and real pace. One minute you’re on the shop floor creating a warm, welcoming space customers love; the next, you’re behind the scenes driving performance and keeping everything running smoothly.
- You’ll work side-by-side with the Shop Manager to shape a thriving, customer-first store that proudly represents the British Red Cross on the high street. Think teamwork, energy, and impact, every single shift.
- You’ll inspire and support an incredible team of volunteers, helping them grow in confidence and skills while delivering outstanding service. From leading by example on the floor to coordinating the details that make the shop shine, you’ll play a hands-on role in making every day successful, meaningful, and genuinely rewarding.
What does it take to be a successful Assistant Shop Manager?
- Hands-on experience in a shop environment and know what it takes to keep things running smoothly and successfully.
- Being a natural with people, you thrive on delivering great customer experiences, building strong relationships, and motivating a team to do their best. You enjoy meeting a diverse range of customers and creating a welcoming space for everyone.
- Sharp commercial instinct. You understand targets, take ownership of results, and feel confident using systems and technology to support the day-to-day running of the shop.
- Being adaptable and ready to roll up your sleeves. Retail can be fast-paced and ever-changing, you’re happy to flex your approach to meet the needs of the shop and the community it serves.
Interested? The closing date for applications is 23.59 on Sunday 12th July 2026.
In return for your commitment and expertise, what will you get?
- Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Learning & Development: A range of career & learning opportunities.
- Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform..
- Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
- Cycle2Work: Lease a bicycle through the scheme.
We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.
We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.
Together, we are the world's emergency responders