Assistant Shop Manager
Location: Petersfield, Hampshire
Hours: 21 per week (Shop hours are Mon-Sat 9-5)
Contract Type: Permanent
Salary: £22,714 per annum based on 35 hours per week
Are you a retail superstar who is passionate about helping make a difference?
We are looking for a dynamic Assistant Shop Manager to join our friendly charity shop team. This incredible opportunity will enable you to sharpen your retail skills while making an impact. Join us in our mission to create a world where kindness knows no bounds!
"I'm not delivering to a profit target to enhance someone's personal wealth. I'm making a real, visible contribution to supporting the work of my chosen charity" - Joanne, Regional Retail Manager
Helping people in crisis begins at your local charity shop. Our shop is home to pre-loved furniture and electrical items,. Our team can't wait to welcome you, you’ll be learning from a team of experts and will have endless opportunities to develop. Are you ready to take on this exciting new role?
What will a day in the life of an Assistant Shop Manager look like? You'll be:
- Collaborating with the shop manager to run a profitable, customer-focussed shop that is the 'window of the British Red Cross' on the high street.
- Working on the shop floor, to coordinating activity “behind the scenes”, no two days are the same.
- Fostering a brilliant shopping environment and provide an excellent customer experience in store.
- Working collaboratively with the shop manager, you’ll oversee a team of dedicated volunteers, delivering their induction, management, and development.
To be a successful Assistant Shop Manager, what will you need?
- To be a retail superstar with the experience and know-how from working in a shop environment.
- To be a 'people-person' who enjoys providing an excellent customer experience, leading a team, and meeting people from all walks of life.
- Commercial savvy with a good understanding of financial targets and measures, alongside proven IT skills.
- The ability to work flexibly.
The closing date for your application is 23.59 on Sunday 20th October 2024. Please note, we reserve the right to close applications early, given high volume.
In return for your dedication and expertise, what will you get?
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Flexible working: We do our best to accommodate your preferred work style.
- Learning & Development: Wide range of career opportunities + comprehensive learning.
- Discounts: Access to Blue Light Discount Card and employee benefits platform.
- Wellbeing Assistance: Access to mental health and wellbeing assistance.
- Team Working: Champion our mission in a collaborative team.
- Cycle2Work: Lease a bicycle through the scheme.
- Season ticket loan: Interest-free loan for commuting expenses.
We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.
At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.
Together, we are the world's emergency responders