Operations Manager - Health and Care
Location: Based at one of our offices: Inverness, Aberdeen or Dundee
Salary: £43,047 (£37,047 plus a £6,000 market allowance) per annum
Hours: 35 per week
Contract: Permanent
Can you lead an amazing team and the delivery of health and care services in Scotland? These services make a difference to the lives of people across the North and North East of Scotland and are essential to the communities they support.
We have a fantastic opportunity for an experienced people leader. Ideally with regulated service experience or appropriate equivalent, to join our Health and Care team as a Health Operations Manager.
What does a day in the life of Health Operations Manager look like?
- You will guide the local management team producing a range of health and care services.
- You will also be a key part of our national leadership team. Here you will drive growth and development of our services so we can meet reach more people with greater impact across Scotland. This should help us to increase our reach of care and support to vulnerable people. Thus, enhancing the reputation and influence of British Red Cross in this field.
- You will oversee and lead the day-to-day function of all aspects of the British Red Cross Health and Care Services. This will include leading, managing and developing a service delivery team of staff and volunteers. These services focus on supporting people to get home from hospital and on enabling them to live freely at home. Ultimately preventing admission or readmission and tackling social seclusion.
- You will be a key strategic point of engagement with local stakeholders (including commissioners). You will be responsible for meeting our contractual obligations, including quality, KPIs and financial performance. You will also work closely with our business development team to develop opportunities across Scotland.
To be a successful Health Operations Manager, you’ll need:
- Experience of successful operational management of health / social care-related services. Ensuring regulated activities meet the required standards.
- Experience of developing services with NHS or Local Government partners and achieving agreed outcomes.
- Public speaking and presentation skills. Influencing people and making an impact with your message.
- IT literate. Experience of using Microsoft email, word processing and spreadsheet packages.
- Demonstrable experience of managing staff, volunteers, and projects.
- An awareness of the needs of vulnerable people, with the ability to improve the services we provide for them.
- Budgeting and financial management experience.
- Organisational skills and the ability to manage a demanding workload.
- Able to work and travel extensively throughout the North East & East of Scotland on a regular basis as appropriate, and more widely in Scotland as required.
Interviews will be held in person on 11th November 2024, in either Inverness or Dundee. The interview will involve a stakeholder panel and a formal panel with presentation.
The closing date for applications is 23.59 on the 3rd November 2024.
In return for your commitment and expertise, you’ll get:
- Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
- Pension scheme: Up to 6% contributory pension.
- Flexible working: We do our best to accommodate your preferred work style.
- Learning & Development: Wide range of career opportunities + comprehensive learning.
- Discounts: Access to Blue Light Discount Card and employee benefits platform.
- Wellbeing Support: Access to mental health and wellbeing assistance.
- Team Working: Support our mission in a collaborative team.
- Cycle2Work: Lease a bicycle through the scheme.
- Season ticket loan: Interest-free loan for commuting expenses.
At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.
Together, we are the world's emergency responders