Senior National Resilience Officer

Can you play a core part of our national UK Resilience Operations team, coordinating crisis across the UK? BRC are looking for a strong emergencies professional who can align national tools with local teams to support communities before, during, and after emergencies. Managing national operational tools and processes across the entire emergency lifecycle, you’ll provide 24/7 coordination to ensure frontline teams can prepare for and respond to major crises.

What does a Day in the life of our National Senior Resilience Officer look like?

• UK-wide Crisis Response Coordination: Coordinating the creation, testing, and exercising of operational deployment tools. Managing staff rotas, mutual aid, and volunteer activation during major incidents. Acting as a key communications link and providing administrative assistance to incident management structures. Providing national incident leadership through the on-call function by monitoring situations, assessing severity, and escalating risks. Producing strategic situation reports and collaborate with stakeholders to guide effective response decisions.
• National Resilience Operations: You’ll draft national resilience plans and guidance notes. You’ll coordinate operational planning with UK regional and devolved teams. You’ll support UK Resilience working groups with operational expertise. You’ll manage national resilience services for individuals and communities. Leading projects to strengthen resilience delivery at all stages.
• Performance & Standards: You’ll manage national resilience data collection and update information systems. You’ll coordinate with regional teams to draft and update standard operating procedures, tools, and policies.
• Stakeholder Engagement & Coordination: Acting as the main contact point for the BRC UK Resilience team to build relationships with external stakeholders. You’ll serve as an operational link between the BRC and external groups, including the government, emergency responders, and the voluntary and private sectors.

What does it take to be a successful National Senior Resilience Officer?

• Ability to manage complex and competing workloads in fluid and evolving contexts. Supporting teams to adapt quickly.
• Experience of the UK resilience sector, including the Civil Contingencies Act, local resilience structures. Or equivalent knowledge and skills of resilience or humanitarian sector internationally.
• Experience in resilience, humanitarian, community development, emergency response or related services in UK local, national and/or international contexts. Or equivalent transferrable experience.
• Ability to capture insight, evidence and learning from multiple sources to improve services and planning.
• Excellent communication and/or coordination skills with an ability to build relationships with diverse people and organisations.
• Strong project management and organisational skills. Great attention to detail.

Interested? Closing date for applications is 23.59 on Thursday 12th November 2026. Interviews are expected to take place after mid November. 

In return for your commitment and expertise, you’ll get:

• Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays: 36 days annual leave (including bank holidays) plus the option to buy extra leave.
• Pension Scheme: Up to 6% contributory pension.
• Recognition Platform: Managers can reward great work with retail vouchers. 
• Discounts: Discounts through our Reward Gateway, Blue Light Card, Tickets for Good, and more.
• Wellbeing: Peer Supporters, CiC (EAP) & Headspace App.
• Learning & Development: A range of career and learning opportunities.
• Will Writing Service: Access to a free will writing service.
• Death in Service: A tax-free lump sum paid to your beneficiary in the event of your death.
• Cycle2Work: Lease a bicycle through the scheme.

We are proud to be a Disability Confident and Carers Confident employer. We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.

Together, we are the world's emergency responders